Shipping policy
Shipping Policy
Last Updated: [03-06-2026]
Thank you for shopping with us. We are committed to delivering your order safely and efficiently.
Order Processing
All orders are processed within 1–3 business days after order confirmation.
As many of our products are made to order, processing times may vary slightly during high-demand periods.
Shipping Time
Estimated delivery times:
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Metro Cities: 3–7 business days
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Other Cities & Towns: 5–10 business days
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Remote Locations: 7–14 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
From time to time, we may offer free shipping promotions on eligible orders.
Cash on Delivery (COD)
Cash on Delivery is available for eligible locations.
We reserve the right to limit or disable COD for certain orders, locations, or customers based on operational requirements.
Order Tracking
Once your order has been shipped, you will receive tracking information via email, SMS, or other available communication channels.
Tracking updates may take up to 24–48 hours to appear after shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
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Courier issues
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Weather conditions
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Public holidays
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Natural disasters
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High order volumes
We appreciate your patience and understanding in such situations.
Lost or Damaged Packages
If your package arrives damaged or if you believe it has been lost in transit, please contact us within 7 days of the expected delivery date.
We will work with the courier partner to investigate and resolve the issue.
Contact Us
For any shipping-related questions, please contact our support team through the contact information available on our website.